Why Supporthost

OUR UNDOUBTED STRENGTH IS OUR SUPPORT

WE’LL GO THE EXTRA MILE TO OFFER AN EXCEPTIONAL SERVICE!

The success of your online business is our success. Our best marketing tools are satisfied customers. That’s why we are so committed to you website being fast and always online.

Our History

SupportHost was born in 2010 from a team with 10+ years of experience in the webhosting field.

After realising that the main problem in the webhosting field was overloaded servers and an inadequate support service we decided to create a webhosting service to solve these issues.

We decided then to make support our main strength, and that’s why those who try our services rarely decide to leave us.

After 4 years in the market we have expanded and strengthened as a company, giving our clients an unmatched hosting service.

We offer guarantees on uptime and support (amongst others). We know what it means to have a website offline, and we know the value of a fast answer via email, whatever the cause of the issue is. And we know the value of a fast issue resolution.

We’re not a fly-by-night web host. Nor are we looking for the quick sell. We’re not a business run from a bedroom or basement. We’re the real deal – and we’re in it for the long haul. Cash flow positive, profitable and debt free – we’re a partner you can depend upon to host your website.

Instant Activation

As soon as we receive your payment our software performs a fraud check. If there are no problems the services you ordered will be activated instantly. Your account will be ready in a just a few minutes

Free CMS Installation

You’re not able to install the script you need? Try using Softaculous: our free installer that let’s you install every script in a few clicks. If you’re still not able we can do it for you. FREE!

Free Transfer

Do you already have a website? Escape to SupportHost and we’ll manage the file transfer for free. And you’ll get 2 months of free hosting.

Domain Included in price

If you buy a web hosting service for at least one year the domain is included in the price This applies for every subsequent year as long as you renew your hosting plan.

75€ AdWords Coupon

With all our services you can request a 75€ AdWords Coupon. Request it to our administration department. Google terms and condition apply

Uptime Guaranteed

We guarantee that your website is online for 99.5% of the time (or more if stated in the product page) or we will refund the amount for the whole month.

cPanel

On all our server we use cPanel, the most used panel in the web hosting industry. Simple, intuitive and feature rich.

Datacenter

Modern Datacenter with all the security system necessary for your website’s stability. Check the details

Backup

We offer daily, weekly and monthly backups and all our accounts. Restoring a backup may have costs if you want us to do it.

Free Privacy Protection

Not everyone is offering Privacy Protection for free. Domain registrant’s data are public, but you can protect your personal data for free.

Security

On our servers we use a custom chroot isolation technology. With this solution every account is safe on the server, even if an account has an unsecure script the hackers can’t infect other accounts using web server or cron as in a standard shared environement.

Always Under Control

Every account has resource limits that are monitored by our software. This way we can avoid a single account overloading the server, by blocking a single account for a limited period of time and keeping the whole server up and running.

24/7 Support

Our staff are always online waiting for your problems to be solved. If you have a problem at Christmas we’re there to help you.

No Overselling

We limit the number of accounts on every server based on resource used by every single account, we never overload a server and your website will always be fast and online.