If visiting the homepage of your website you see a 403 error, there is nothing wrong. On our servers we have disabled the directory listing, then the new accounts shows this error. To solve all you have to do is upload your website files into the folder, or just upload an index file inside the
If your websites shows: “Bandwidth Limit Exceeded” It means you’ve exceeded the bandwidth limit. You should upgrade to a plan with more resources following this tutorial to solve. The upgrade is performed instantly after we receive the payment.
You get this error in one of these cases: The database username you’re using is incorrect The database password you’re using is wrong The database name is incorrect The database hostname is wrong (you should use localhost) MySQL is momentary not available The first thing to do is to check if database login data are correct
If you see a screen like the one below with an “Account Suspended” message these are the possible reasons: Delayed payment, our system suspend an account after 30 days of delay and eliminate it after 30 more days. Terms infringement, in some cases, if you do not respect our policies we can sospend an account (we
All our accounts have a resource limit to avoid a single account creating problem to the whole server. Every account has a different limit (higher for GOLD and PLATINUM accounts). If your website exceed the limit it will be automatically suspended by our monitoring software and reactivated as soon as possible. Silver Accounts In the