Tutorial category: Troubleshooting

Error 500, causes and solutions Error 500, causes and solutions

You may all have seen the 500 error while trying to access a website. If - on the other hand […]

I can't login to cPanel I can't login to cPanel

The first thing you have to do is to double check you're using the correct password and the the Caps […]

My Ip address has been blocked by the firewall My Ip address has been blocked by the firewall

If you see your website offline, but it is online if visited from another connection (from example from your 3g […]

My website is offline My website is offline

We have an uptime of 99.9% or above Most likely your website is online, but offline for you. Is it […]

My FTP client says that are too many connections My FTP client says that are too many connections

Our servers refuse too many connections from the same IP or for the same account. If you're uploading a large […]

White page White page

If your website shows a white page it's possible that the problem is due to a plugin that creates an […]

Failed FTP transfers Failed FTP transfers

When you upload many FTP files is common if a few files failed the transfer. this happens when there are […]

My websites shows some advertising My websites shows some advertising

If visiting your website you can only see some advertising, it is possible that your domain has expired. Contact our […]

My website is slow My website is slow

If you're using a CMS or another php script the first thing you may want to do is to enable […]

404 error 404 error

A 4040 error means that the user requested a page that does not exist on the server. This is usually […]

403 error in homepage 403 error in homepage

If visiting the homepage of your website you see a 403 error, there is nothing wrong. On our servers we […]

Bandwidth Limit Exceeded Bandwidth Limit Exceeded

If your websites shows: "Bandwidth Limit Exceeded" It means you've exceeded the bandwidth limit. You should upgrade to a plan […]