If you want to edit the billing cycle (for example move your plan from monthly billing to annual billing) but you want to keep your actual plan you need to open a ticket in the sales department. If you want to edit the billing cycle upgrade/downgrade your current plan you can follow this tutorial.
With most of our accounts you can order an upgrade/downgrade from the client area. If amongst the upgrade/downgrade options you can’t find the account you need please contact our support and we’ll take care of the upgrade. When you don’t see the option is because a server migration is necessary and we have to perform a
With SupportHost you can add credit on your account that will be used automatically to pay new invoices. Credit do not expire and can be used for every service or renewal. You can also receive credit with affiliation, promotions or a double payment. To add credit to your account you need to login to our
Our systems allows only one billing contact per client. If you want to invoice a service to another contact you need another account in our clientarea. Edit your billing details If you want to edit you billing details: Login to out clientarea In the top-right corner click on your name, then click on “Edit Account
Once you accessed the client area, on the side menu click on My Services You will see a list of all the services you own. Click on the service you want to change the password for, then on the right sidebar click on “Change Password” Insert the new password and save.