Datacenter - SupportHost

STATE-OF-THE-ART DATACENTER FACILITY

Datacenter

SUPPORTHOST’S¬†DATACENTERS

Our SILVER accounts are hosted Nuremberg, Germany.

GOLD and PLATINUM accounts are hosting on SSD servers in Vitry sul Seine, France.

VPS are hosted in USA, Maryland, Baltimora.

Check the details of our datacenters.

Power Supply

  • AC: 230V, 16A
  • Redundant UPS facilities
  • Battery mode: Approx. 15 minutes
  • Standby power system
  • Diesel power generator for autonomous mode
  • Power is supplied via a raised floor system

Colocation Racks

  • 3,500 sq m Colocation floor space
  • Optional location in Nuremberg or Falkenstein
  • Up to 49 rack height units (1 U) in 19” racks
  • Extra deep racks
  • Optionally with cold aisle containment
  • 24/7 access and on-site service
  • Separate work and relax area
  • Installation of ISDN lines possible
  • Optional cages from 20 sq m

Security

  • Video-monitored high-security perimeter fencing around the entire data center park
  • Entry via electronic access control terminals with a transponder key or admission card
  • Ultra-modern surveillance cameras for 24/7 monitoring of access routes, entrances, security door interlocking systems and server rooms

Climate Control

  • Energy efficient direct free cooling
    N+2 redundancy
  • Cold aisle containment
  • Under-floor air conditioning
  • Higher than average raised floor system
  • Monitoring of air temperature and server/distribution cabinets

Management

  • Bilingual personnel (German/English)
  • 24/7 service by qualified personnel
  • Installation work by qualified technicians

Fire Protection

  • Modern early warning fire system with direct connection to the local fire department
  • Special door locking systems

DDoS Protection

  • Latest hardware appliances
  • Sophisticated perimeter security technologies
  • Automated system that can protect your web applications, websites, servers, and IT infrastructure
  • Attempted botnet communications thwarted

Offers high value Data Center services thanks to an engineering and top-notch design, technical experts in place and the ability to offer a safe and secure environments for all IT field needs.

More than 30000 sq ft, with around 16000 sq ft of raised floor

An always under-control infrastructure (SSAE 16 Type II)

Multilayer security – CCTV, gated perimeter, two-factor authentication, private cells, lockable racks

Controlled temperature environment with advanced fire detector and N+1 UPS

Fiber infrastructure from over 12 different providers

Located at Vitry sur Seine, 5 km from Paris, in a low risk area and exceptional position compared to other data centers.

4500m2 rooms with N1 +, 2N and 2N + 1 and UPS generators allow basically no interruptions of services.

24/7 monitoring. Accesses are controlled via authentication badges and biometric recognition system.

The whole site has a 16kW refrigerating capacity with an optimal service quality.

Neutral data center connectivity allows providers into the infrastructure through dedicated rooms, optical fibre and a meet-me-room interconnected to all the other Iliad datacenter.